Terms Of Service

Effective Date: 08/09/2022
Website: www.russellhobbstores.co.za
Contact Email: inforussellhobbs@gmail.com

These Terms of Service govern your use of our website and the purchase of products from Russell Hobbs Stores. By accessing our website or placing an order, you agree to be bound by these terms.


1. General Information

Russell Hobbs Stores operates this website for the sale of home and kitchen appliances. We reserve the right to update, modify, or discontinue any part of the website or services at any time without prior notice.


2. Eligibility to Use Our Services

By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.


3. Products & Pricing

  • All products are subject to availability

  • Prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise

  • We reserve the right to change prices, product descriptions, or availability at any time

  • Images are for illustrative purposes and actual products may vary slightly


4. Orders & Payment

  • Placing an order constitutes an offer to purchase

  • Orders are only confirmed once payment has been successfully processed

  • We reserve the right to cancel or refuse any order for any reason, including pricing errors or suspected fraud

  • Payments are processed securely through third-party payment providers


5. Delivery

Delivery is subject to our Shipping Policy. While we aim to meet delivery timeframes, delays may occur due to factors beyond our control. We are not liable for delays caused by courier services, weather conditions, or incorrect delivery information provided by the customer.


6. Returns & Refunds

Returns and refunds are governed by our Returns & Refunds Policy and the Consumer Protection Act (CPA) of South Africa. Customers are encouraged to review this policy before making a purchase.


7. Warranties & Product Use

Products are supplied for domestic use unless otherwise stated. Manufacturer warranties apply where applicable. We are not responsible for damage resulting from misuse, improper installation, or failure to follow product instructions.


8. Intellectual Property

All content on this website, including text, images, logos, graphics, and trademarks, is the property of Russell Hobbs Stores or its licensors and may not be used, copied, or reproduced without prior written consent.


9. Limitation of Liability

To the fullest extent permitted by law, Russell Hobbs Stores shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.


10. User Conduct

You agree not to use this website for any unlawful purpose or in a manner that may damage, disable, or impair the website or interfere with other users.


11. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect and protect your personal information.


12. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the Republic of South Africa.


13. Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time. Continued use of the website constitutes acceptance of any changes.


14. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 inforussellhobbs@gmail.com