Shipping Policy
Effective Date: 08/09/2022
Website: www.russellhobbstores.co.za
Contact Email: inforussellhobbs@gmail.com
We are committed to delivering your order safely, efficiently, and on time. Please review our shipping options below.
Delivery Options
We offer insured doorstep delivery throughout South Africa:
1. Next-Day Insured Doorstep Delivery – R99.00
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Delivery within 1 business day after order confirmation
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Available on all eligible orders
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Orders must be placed before our daily cut-off time to qualify for next-day delivery
2. Standard Insured Doorstep Delivery – FREE
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Delivery within 2–4 business days
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Fully insured at no additional cost
Delivery timelines apply to major cities and surrounding areas. Outlying or remote locations may experience slight delays.
Order Processing
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Orders are processed Monday to Friday, excluding public holidays
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Orders placed on weekends or public holidays will be processed on the next business day
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Once your order has been dispatched, you will receive a confirmation notification
Delivery Coverage
We deliver nationwide within South Africa. All deliveries are made to the address provided at checkout. Please ensure your delivery details are accurate to avoid delays.
Insurance & Responsibility
All shipments are fully insured against loss or damage while in transit. If your order arrives damaged or incomplete, please contact us within 48 hours of delivery so we can assist you promptly.
Failed or Delayed Deliveries
If a delivery attempt is unsuccessful due to incorrect address details or unavailability at the delivery location, additional delivery charges may apply for re-delivery.
Contact Us
For any delivery-related queries, please contact us at:
📧 inforussellhobbs@gmail.com