Privacy Policy
Effective Date: 08/09/2022
Website: www.russellhobbstores.co.za
Contact Email: inforussellhobbs@gmail.com
At Russell Hobbs Stores, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or use our website, we may collect the following information:
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Personal details such as your name, email address, phone number, and delivery address
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Billing and payment information (processed securely by third-party payment providers)
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Order history and transaction details
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Device information such as IP address, browser type, and browsing activity
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Any information you voluntarily provide when contacting us
2. How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Communicate with you regarding orders, deliveries, or enquiries
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Improve our website, products, and customer experience
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Prevent fraud and ensure secure transactions
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Comply with legal and regulatory requirements
We do not sell or rent your personal information to third parties.
3. Sharing of Information
We may share your information only with trusted third parties necessary to operate our business, including:
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Courier and logistics partners for order delivery
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Payment gateways for secure payment processing
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IT and website service providers
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
4. Data Protection & Security
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. While we strive to protect your data, no online transmission can be guaranteed to be completely secure.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience, analyse website traffic, and improve functionality. You may disable cookies through your browser settings; however, this may affect certain features of the website.
6. Your Rights
In accordance with the Protection of Personal Information Act (POPIA), you have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Object to the processing of your personal data
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Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
7. Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at: